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email messages lost in translation?

Have you ever sent an email full of love, only to have it interpreted by the receiver as if it were full of boiling hate?  Fired off an innocuous late night note to a customer only to read a reply in the morning that would suggest you’d asked about murdering their first born?

Yep, it’s happened [...]

Apple posts record quarterly revenue

Super strong results from Apple today for their third-quarter (to the end of June) period.The Company posted record revenue of $15.7 billion and net quarterly profit of $3.25 billion, or $3.51 per diluted share.These results compare to revenue of $9.73 billion and net quarterly profit of $1.83 billion, or $2.01 per diluted share, in the [...]

companies suck at utilising social media ..

.. or so say Siemens Enterprise Communications.

PC World — Companies are doing a poor job of using social networks, such as Facebook and Twitter, to engage their customers and employees. In fact, 70 percent of consumers want to interact with businesses via social media, but only 30 percent of companies are equipped to handle it. [...]

IBM net income up 9 percent

IDG News Service — IBM’s second-quarter profits were up 9 percent from a year earlier, the company announced on Monday, with increased sales in the U.S. and Asia helping to offset weaker spending in Europe.

Net profit for the quarter ended June 30 was US$3.4 billion, or $2.61 per share, up from $3.1 billion, or $2.32 [...]

Azure in a box

Microsoft today announced the Windows Azure platform appliance—a Windows Azure cloud-in-a-box system enabling the creation of private Windows Azure systems.

The platform appliance will be an all-in-one combination of server hardware, networking infrastructure, storage, and software. Whilst the exact form of the appliance is still to be determined, the scale will be large: hundreds or thousands [...]

inside the Commonwealth Bank’s cloud

iTNews has posted an interesting interview with Nick Holdsworth, Comm Bank’s EGM of Service Support.  In it, Holdsworth talks about the bank’s approach to Cloud Computing and how they deal with the sheer scale of such a challenge – covering multiple data centres, geographies, systems and an extensive user base.

The bank has settled on a [...]